High-Value Customer Service Strategies By Pitney Bowes

Pitney Bowes Leader of Worldwide Service Organization to Showcase High-Value
Customer Service Strategies at Field Service Conference April 23-26

Field Service Conference

April 17, 2007 - STAMFORD, Conn.--(BUSINESS WIRE)--Pitney Bowes Inc. (NYSE:
PBI) today announced Ivin Smith, Vice President Customer Service and
Worldwide Technical Support, Document Messaging Technologies, will present
at this year's Field Service Conference. The event will be held from April
23-26 at the JW Marriott Hotel in Las Vegas, NV.

The Field Service 2007 Conference, organized by Worldwide Business Research,
LLC is entitled "Establishing A World Class Customer Culture" and key topics
include the future of service, delivering consistent global delivery,
organizations/vendor relationships, effectively managing third-party
service, growing business through service activities and creating a
world-class customer service culture.

Smith will deliver a presentation titled "Transforming Your Service
Organization to Exceed Increased Customer Requirements." The session,
scheduled for 2:00 pm on April 25, will detail how the ever increasing
customer expectations for excellent service can affect an organization in a
number of areas. Smith will also participate in a panel discussion entitled
"Applying Global Lessons Learned To Your Domestic Operation" at 9:35 am on
April 25.

"Excellent customer service is one of the most powerful marketing tools
available," said Smith. "Customer Care Management blends all touch points
for a 360 degree view of the relationship."

About Pitney Bowes: Pitney Bowes provides the world's most comprehensive
suite of mailstream software, hardware, services and solutions to help
companies manage their flow of mail, documents and packages to improve
communication. Pitney Bowes, with $5.7 billion in annual revenue, takes an
all-inclusive view of its customers' operations, helping organizations of
all sizes enjoy the competitive advantage that comes from an optimized
mailstream. The company's 87 years of technological leadership have produced
many major mailstream innovations, and it is consistently on the
Intellectual Property Owners Association's list of top U.S. patent holders.
With approximately 35,000 employees worldwide, Pitney Bowes serves more than
2 million businesses through direct and dealer operations. More information
about the company can be found at www.pb.com.
Contacts

Pitney Bowes Inc.
Elizabeth H. Pytka, 203-351-6152
Elizabeth.pytka@pb.com